Call Us:  +1 (949)-527-6517

GeneX Laboratory PC Molecular Genetics & Diagnostics

Account & Client Setup


All ordering physicians must provide complete information, including the NPI # and/or UPIN #, the first time a specimen is submitted. Once that physician is added to our database, the physician’s name, office location and Genex LPC Account # are sufficient. Therefore prior to sending your first specimen to GeneX LPC you must submit an account/client setup form. Account/client setup forms can be downloaded from the buttons above. Our staff are here 24/7 to help you set up your account and respond to your questions. 


Note: Orders received that are not in compliance with our billing policy may result in delayed turnaround time. If you have any questions about our billing policy, please contact us.


ACCOUNT BILLING


Clients may choose to pay their invoice online. A direct account must be set up prior to submitting specimens for testing. If a specimen is received without an established account, results will be held until an account is established. To set up an account with GeneX LPC fill out the Account Setup Form and email, mail or fax it to:


GeneX Laboratory Professional Corporation / Attn: Account setup/Client setup,  13766 Alton Parkway, Suite 144, Irvine, CA 92618 Fax: (949) 527-6525

Please allow 1-­2 business days upon receipt of the completed Direct Account Information Form for an account to be established. Call GeneX LPC directly for more information at (949) 527-6517 or (949) 527-6521.

GeneX LPC accepts payment by check, money order, or the following credit cards:



Note: Credit card transactions trigger additional state and federal requirements